Encounter AI was founded in 2018 with the vision of creating a voice-first data-driven future, where human and digital assistants interact seamlessly to increase the level of customer service and provide critical business insights. Since our founding in October of 2018, we have established a pilot program running in five Quick Service Restaurant (QSR) locations of top 20 franchise brands.
products & services
the encounter ai solution integrates directly into the drive-thru, on-premise at quick-service restaurants, but can also be deployed to the kiosk and mobile devices. It speaks directly with customers automating the ordering process, thus increasing speed of service, decreasing errors, and providing better overall customer experience. We can also identify customers in order to customize and personalize sales to them, which will increase revenue. Our solution also will allow operators to reallocate labor away from order processing; saving upwards of $40K per year/per location.