Derrick Johnson, founder and previous director of Dream MKE, recently launched a tech startup that uses voice recognition and artificial intelligence to automate the payment and ordering process at fast food drive throughs.
Encounter AI allows people to order food through a voice recognition system instead of talking to a person via intercom or headset. Hardware installed by Encounter AI then integrates with point of sale systems inside the restaurant. Additionally, if a customer is revisiting a fast food establishment, the customer can use the credit card on file and authorize the payment through the voice system, bypassing having to swipe a credit card or pay in cash at the drive-through window.
Full Article here: bizjournals.com